The WORST thing you can do with EMOTIONS in the workplace… I had a leader tell me that the way he teaches his managers to deal with conflict is to “IGNORE THE EMOTION.” While I appreciate the motive behind not becoming combative with someone, and a brief...
It’s time to CHANGE the focus and SHIFT the conversation. Let me explain… Yes, it is true that many leaders are currently responsible for as many as 5 generations in their workplace. Yes, leading such a diverse group of people is a challenge. I get it. I write about...
In a coaching session with a senior leader recently, he shared how his corporate boss sent him an email ACKNOWLEDGING and APPRECIATING him for his and his team’s effort on the turnaround of their facility—and for a job well done. He was SO encouraged by the note of...
(most people ignore these) A great book I recommend when coaching senior leaders is Marshall Goldsmith’s “What Got You Here Won’t Get You There.” It focuses on leadership and personal development, offering insights and advice for leaders...
HR leaders often deal with seemingly never-ending “people-problems” that arise among employees, leaders, and teams. Why is that? People who become leaders and managers in their companies are typically promoted to those positions because of their talent, work ethic,...