Why ‘Participation Trophies’ Don’t Work

Why ‘Participation Trophies’ Don’t Work

Many leaders are frustrated leading five generations in the workplace today, especially when they hear things like: “You need to show more appreciation to your employees…” Why? Because they see it as giving away “verbal participation trophies” all day, every day—just...
Embracing Failure: A Path to Resilience

Embracing Failure: A Path to Resilience

Failure is an event, not an identity. Yet when we face setbacks, challenges, or make mistakes in our personal or professional lives, it can leave us feeling overwhelmed, frustrated, or discouraged. It’s how we choose to respond to these feelings that can shape...
😩Emotional Intelligence vs. Emotional Mastery

😩Emotional Intelligence vs. Emotional Mastery

As leaders, “soft skills” can be the most challenging yet most important to master. Understanding and managing our emotions is more crucial than ever because leaders set culture by what they do, don’t do, allow, or don’t allow. While emotional intelligence (EQ) and...
Unreasonable Hospitality

Unreasonable Hospitality

Will Guidara’s insightful book, “Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect” sheds light on the transformative approach Guidara implemented during his tenure as General Manager at the renowned Eleven Madison...