How this production leader transformed a ‘disgruntled worker’ into a model employee…
When I met this leader, she was struggling with a particular employee on her team. No matter what she did he was always negative & complaining.
She learned the Coach Approach to:
-Uncover what was at the core of his behavior
-Coached & mentored her on her mindset and the skillset to handle the conversation, role playing scenarios with her and encouraged her to stay open
Once she understood what was driving his behavior, she was able to coach him to come up with his own solution.
The results:
-He asked for & took on more responsibility without a pay increase
-He came to work excited with a positive attitude
-Other employees commented in awe, “He’s a completely different person!”
-The team’s performance & results improved
As part of the Coach Approach, we teach & mentor leaders to:
-Navigate hard conversations & conflict with confidence
-Proactively help employees grow & develop
-Model & grow a culture of positive energy
-Improve productivity & efficiency
To learn more about how we can help you develop confident leaders who can handle even the most challenging & complex situations, schedule a Discovery Call.