Company and team culture is a result of the values, beliefs and behaviors of the current leaders (and the legacy of past leaders). It is what we as leaders allow / don’t allow…do / don’t do…that defines our culture.
If you’re a leader, one of the quickest ways to discourage your team is to tolerate a bad attitude or bad behavior from one of the team members. Be aware, be curious, be intentional…and coach UP or coach out. Protect the culture of your team.